The people who run the polls and write about the polls are aware that something's wrong, and something's been wrong for a few years now.
Here are some things they've written:
"when most of the polls are off in the same direction, something has gone awry" - G. Elliot Morris, FiveThirtyEight.com
Why Was The National Polling Environment So Off In 2020? , Geoffrey Skelley, FiveThirtyEight.com